{"id":253,"date":"2026-01-09T00:30:20","date_gmt":"2026-01-08T23:30:20","guid":{"rendered":"https:\/\/preprod.stromasoft.com\/ordoptic\/?page_id=253"},"modified":"2026-02-08T21:51:51","modified_gmt":"2026-02-08T20:51:51","slug":"opticien-independant","status":"publish","type":"page","link":"https:\/\/preprod.stromasoft.com\/ordoptic\/opticien\/opticien-independant\/","title":{"rendered":"Opticien ind\u00e9pendant"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row et_full_width=\u00a0\u00bbtrue\u00a0\u00bb et_row_padding=\u00a0\u00bbtrue\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1767914912338{background-color: #F5F5F5 !important;}\u00a0\u00bb][vc_column][vc_empty_space height=\u00a0\u00bb90px\u00a0\u00bb][vc_row_inner][vc_column_inner]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"opticien-1\" data-id=\"4\" id=\"SR7_4_1\" class=\"rs-ov-hidden\" 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el_class=\u00a0\u00bbtext-center\u00a0\u00bb]JTNDYSUyMGhyZWYlM0QlMjJodHRwcyUzQSUyRiUyRnByZXByb2Quc3Ryb21hc29mdC5jb20lMkZvcmRvcHRpYyUyRmV0dWRpZXItdW4tZGVwbG9pZW1lbnQtcmVzZWF1JTJGJTIyJTIwY2xhc3MlM0QlMjJsaW5rLXNwZWNpYWwtb3Jkb3B0aWMlMjIlM0UlQzMlODl2YWx1ZXolMjBPcmRvcHRpYyUyMHBvdXIlMjB2b3RyZSUyMHBvaW50JTIwZGUlMjB2ZW50ZSUyMCUyMCUzQ2klMjBjbGFzcyUzRCUyMmZhLXNvbGlkJTIwZmEtY2lyY2xlLWFycm93LXJpZ2h0JTIyJTNFJTNDJTJGaSUzRSUzQyUyRmElM0U=[\/vc_raw_html][vc_raw_js]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[\/vc_raw_js][vc_empty_space height=\u00a0\u00bb55px\u00a0\u00bb][\/vc_column][\/vc_row][vc_row el_id=\u00a0\u00bbfaq\u00a0\u00bb][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height=\u00a0\u00bb55px\u00a0\u00bb][vc_raw_html css=\u00a0\u00bb\u00a0\u00bb]JTNDaDIlM0VWb3VzJTIwYXZleiUyMHF1ZXN0aW9ucyUyMCUzRiUyMGMlRTIlODAlOTllc3QlMjBub3JtYWwlMjAlMjElM0MlMkZoMiUzRQ==[\/vc_raw_html][vc_toggle title=\u00a0\u00bbLa t\u00e9l\u00e9expertise est-elle l\u00e9gale pour un opticien ?\u00a0\u00bb color=\u00a0\u00bbblack\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<strong>Oui<\/strong>. La t\u00e9l\u00e9expertise est un acte m\u00e9dical encadr\u00e9 par la r\u00e9glementation. Elle est r\u00e9alis\u00e9e par un <strong>ophtalmologiste <\/strong>\u00e0 partir de donn\u00e9es transmise par un opticien qui n&rsquo;intervient que dans un r\u00f4le <strong>technique et pr\u00e9paratoire<\/strong>, conform\u00e9ment \u00e0 son champ de comp\u00e9tences.<\/p>\n<p>Les dossiers de t\u00e9l\u00e9expertises sont analys\u00e9s par un ophtalmologiste, professionnel de sant\u00e9 habilit\u00e9 \u00e0 poser un diagnostic.[\/vc_toggle][vc_toggle title=\u00a0\u00bbSur quelles lois et quels d\u00e9crets repose la t\u00e9l\u00e9expertise ?\u00a0\u00bb color=\u00a0\u00bbblack\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]La t\u00e9l\u00e9expertise est encadr\u00e9e par les textes suivants :<\/p>\n<p><b>\u2022\u00a0 Le d\u00e9cret n\u00b02018-788 du 13 septembre 2018 <\/b>pr\u00e9cise les conditions d\u2019exercice de la t\u00e9l\u00e9m\u00e9decine et des actes m\u00e9dicaux \u00e0 distance.<\/p>\n<p class=\"p1\"><b>\u2022 Article R6316-1 du Code de la sant\u00e9 publique\u00a0<\/b>autorise tout professionnel de sant\u00e9 \u00e0 solliciter \u00e0 distance l\u2019avis d\u2019un m\u00e9decin pour un patient. Ne n\u00e9cessite ni protocole de coop\u00e9ration, ni d\u00e9l\u00e9gation de t\u00e2ches.<\/p>\n<p class=\"p1\"><b>\u2022 l&rsquo;Article L4362-9 CSP <\/b>rappelle que les professionnels de sant\u00e9 intervenant en t\u00e9l\u00e9expertise doivent \u00eatre inscrits \u00e0 l\u2019Ordre des m\u00e9decins et habilit\u00e9s \u00e0 exercer.<\/p>\n<p class=\"p1\">Ordoptic milite pour que la t\u00e9l\u00e9expertise soit encore plus r\u00e9glement\u00e9e et contr\u00f4l\u00e9e par les autorit\u00e9s comp\u00e9tentes.<\/p>\n[\/vc_toggle][vc_toggle title=\u00a0\u00bbLa t\u00e9l\u00e9expertise remplace-t-elle la consultation pr\u00e9sentielle ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Non. La t\u00e9l\u00e9expertise est un acte m\u00e9dical compl\u00e9mentaire, r\u00e9alis\u00e9 dans un cadre pr\u00e9cis. Elle ne se substitue pas \u00e0 la consultation pr\u00e9sentielle lorsque celle-ci est n\u00e9cessaire.[\/vc_toggle][vc_toggle title=\u00a0\u00bbQuel est l\u2019int\u00e9r\u00eat pour l\u2019opticien ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]La t\u00e9l\u00e9expertise doit \u00eatre vertueuse et r\u00e9glement\u00e9e. Elle permet :<\/p>\n<ul>\n<li>d\u2019am\u00e9liorer le service rendu aux clients,<\/li>\n<li>de r\u00e9duire les d\u00e9lais d\u2019acc\u00e8s \u00e0 un avis m\u00e9dical,<\/li>\n<li>de fluidifier le parcours client,<\/li>\n<li>et de se positionner comme un acteur innovant et engag\u00e9 dans l\u2019acc\u00e8s aux soins visuels.<\/li>\n<\/ul>\n[\/vc_toggle][vc_toggle title=\u00a0\u00bbQuel est le r\u00f4le exact de l\u2019opticien dans le cadre de la t\u00e9l\u00e9expertise ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]De part ses comp\u00e9tences et la d\u00e9finition r\u00e9glementaire du m\u00e9tier d&rsquo;opticien, il est autoris\u00e9, dans le cadre d&rsquo;une t\u00e9l\u00e9expertise,\u00a0 \u00e0 r\u00e9aliser les t\u00e2ches suivantes :<\/p>\n<ul>\n<li>r\u00e9alisation d&rsquo;un contr\u00f4le de la r\u00e9fraction<\/li>\n<li>collecte et transmission des donn\u00e9es via la plateforme Ordoptic,<\/li>\n<li>accompagnement des clients dans le parcours.<\/li>\n<\/ul>\n<p>Il n&rsquo;est pas autoriser \u00e0 analyser le statut m\u00e9dical et poser un diagnostic. Cela rel\u00e8ve\u00a0 exclusivement de l\u2019ophtalmologiste.[\/vc_toggle][vc_toggle title=\u00a0\u00bbQuelle est la responsabilit\u00e9 de l\u2019opticien ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]En votre qualit\u00e9 d&rsquo;opticien-lunetier, vous restez dans votre champ de comp\u00e9tences.<br \/>\nLe diagnostic et l\u2019ordonnance rel\u00e8vent exclusivement de l\u2019ophtalmologiste.[\/vc_toggle][vc_toggle title=\u00a0\u00bbL\u2019opticien peut-il refuser de proposer la t\u00e9l\u00e9expertise ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<strong>Oui<\/strong>. La t\u00e9l\u00e9expertise permet de faciliter l\u2019acc\u00e8s \u00e0 un avis ophtalmologique dans des zones o\u00f9 les d\u00e9lais de rendez-vous sont particuli\u00e8rement longs.[\/vc_toggle][vc_toggle title=\u00a0\u00bbEst-ce que la t\u00e9l\u00e9expertise est r\u00e9serv\u00e9 \u00e0 certains profils de clients ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<strong>Oui<\/strong>. La t\u00e9l\u00e9expertise s\u2019inscrit dans un cadre pr\u00e9cis et ne remplace pas un examen m\u00e9dical complet lorsque celui-ci est n\u00e9cessaire.[\/vc_toggle][vc_toggle title=\u00a0\u00bbQuel est l\u2019int\u00e9r\u00eat pour le client ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]La t\u00e9l\u00e9expertise\u00a0 permet aux clients d&rsquo;acc\u00e9der plus rapidement \u00e0 un ophtalmologiste, surtout en zone qualifi\u00e9es de \u00ab\u00a0d\u00e9sert m\u00e9dical\u00a0\u00bb.<\/p>\n<p data-start=\"366\" data-end=\"490\">Grace \u00e0 un parcours de soins standardis\u00e9, l&rsquo;ophtalmologiste d\u00e9livre un avis m\u00e9dical et oriente le client vers une consultation pr\u00e9sentielle si n\u00e9cessaire.<\/p>\n<p data-start=\"366\" data-end=\"490\">La t\u00e9l\u00e9expertise facilite le suivi m\u00e9dical avec un gain de temps et de confort pour le client.<\/p>\n[\/vc_toggle][vc_toggle title=\u00a0\u00bbEst-ce que les clients acceptent la t\u00e9l\u00e9expertise ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<strong>Oui<\/strong>, surtout lorsqu\u2019ils font face \u00e0 des d\u00e9lais de plusieurs mois pour avoir un rendez-vous en pr\u00e9sentiel.[\/vc_toggle][vc_toggle title=\u00a0\u00bbFaut-il du mat\u00e9riel connect\u00e9 ou sp\u00e9cifique ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Non. Les \u00e9quipements standards suffisent.<br \/>\nEn revanche, vous devez disposez d&rsquo;un ordinateur et d&rsquo;une connexion internet pour pouvoir vous connecter \u00e0 la plateforme Ordoptic et transmettre les donn\u00e9es de r\u00e9fraction \u00e0 l\u2019ophtalmologiste de mani\u00e8re s\u00e9curis\u00e9e.[\/vc_toggle][vc_toggle title=\u00a0\u00bbQuel mat\u00e9riel est n\u00e9cessaire pour proposer la t\u00e9l\u00e9expertise en magasin ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Ordoptic s\u2019appuie sur les \u00e9quipements habituellement pr\u00e9sents en magasin d\u2019optique. Aucun investissement lourd ni mat\u00e9riel sp\u00e9cifique complexe n\u2019est requis.<\/p>\n<p>Il s&rsquo;agit d&rsquo;un frontofocom\u00e8tre, d&rsquo;un autor\u00e9fractom\u00e8tre, d&rsquo;une t\u00eate de r\u00e9fraction m\u00e9canique ou num\u00e9rique, d&rsquo;une mallettes de lunettes d&rsquo;essai, d&rsquo;un \u00e9cran d&rsquo;optotypes et\/ou d&rsquo;\u00e9chelles de Monoyer et de Parinaud.<\/p>\n<p>Ces pr\u00e9-requis sont contr\u00f4l\u00e9s par notre service conformit\u00e9 lors de la mise en place dans votre magasin.[\/vc_toggle][vc_toggle title=\u00a0\u00bbCombien de temps dure un parcours de t\u00e9l\u00e9expertise pour un patient ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]En dehors du parcours de v\u00e9rification de la r\u00e9fraction du client, une t\u00e9l\u00e9expertise dure quelques minutes.<\/p>\n<p>L&rsquo;interface est con\u00e7ue pour \u00eatre simple et rapide \u00e0 prendre en main. Elle permet une int\u00e9gration dans l\u2019organisation due votre magasin, sans perturber l\u2019activit\u00e9 courante.[\/vc_toggle][vc_toggle title=\u00a0\u00bbFaut-il une formation sp\u00e9cifique pour les \u00e9quipes ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Le service adh\u00e9rents Ordoptic accompagne les \u00e9quipes avec :<\/p>\n<ul>\n<li>une formation \u00e0 la plateforme,<\/li>\n<li>des protocoles clairs,<\/li>\n<li>des supports p\u00e9dagogiques.<\/li>\n<\/ul>\n<p>L\u2019objectif est de garantir une pratique homog\u00e8ne et conforme au cadre r\u00e9glementaire.[\/vc_toggle][vc_toggle title=\u00a0\u00bbLa t\u00e9l\u00e9expertise est-elle compatible avec l\u2019activit\u00e9 quotidienne du magasin ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<strong>Oui<\/strong>. La solution est pens\u00e9e pour s\u2019int\u00e9grer dans le flux existant, avec des cr\u00e9neaux d\u00e9di\u00e9s si n\u00e9cessaire, et une organisation adaptable selon votre magasin.[\/vc_toggle][vc_toggle title=\u00a0\u00bbLes ophtalmologistes partenaires sont-ils inscrits \u00e0 l\u2019Ordre des m\u00e9decins ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<strong>Oui<\/strong>. Les ophtalmologistes collaborant avec Ordoptic sont <strong>m\u00e9decins inscrits \u00e0 l\u2019Ordre<\/strong>, habilit\u00e9s \u00e0 r\u00e9aliser des actes de t\u00e9l\u00e9expertise, dans le respect du cadre r\u00e9glementaire.[\/vc_toggle][vc_toggle title=\u00a0\u00bbLes donn\u00e9es patients sont-elles s\u00e9curis\u00e9es ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<strong>Oui<\/strong>. Conform\u00e9ment au cadre r\u00e9glementaire, les donn\u00e9es de sant\u00e9 sont h\u00e9berg\u00e9es crypt\u00e9es sur des serveurs install\u00e9s en France et habilit\u00e9s \u00e0 sauvegarder des donn\u00e9es de sant\u00e9.<br \/>\nLe respect des exigences de s\u00e9curit\u00e9 et de confidentialit\u00e9 applicables aux donn\u00e9es de sant\u00e9 constitue une de nos priorit\u00e9s.[\/vc_toggle][vc_toggle title=\u00a0\u00bbLe patient re\u00e7oit-il une ordonnance ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Oui, tout comme l\u2019opticien si le patient a accept\u00e9 que l\u2019ophtalmologiste la partage avec lui.<br \/>\nL\u2019ordonnance est \u00e9tablie par l\u2019ophtalmologiste, dans le respect du cadre r\u00e9glementaire.[\/vc_toggle][vc_toggle title=\u00a0\u00bbL\u2019opticien peut-il d\u00e9livrer un \u00e9quipement sur la base d\u2019une ordonnance issue de t\u00e9l\u00e9expertise ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<strong>Oui<\/strong>. L\u2019opticien peut d\u00e9livrer un \u00e9quipement optique sur la base d\u2019une ordonnance valide, \u00e9tablie par un ophtalmologiste, y compris lorsqu\u2019elle est issue d\u2019un acte de t\u00e9l\u00e9expertise.[\/vc_toggle][vc_toggle title=\u00a0\u00bbCombien \u00e7a coute ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Dans le cadre de l\u2019\u00e9tude, les opticiens testent la solution sans engagement.[\/vc_toggle][vc_toggle title=\u00a0\u00bbLe d\u00e9ploiement est-il engageant pour le magasin ?\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Non. 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